The Hartford Training Facilities


Highlights:

  • Flexible/Adaptable Training Rooms
  • Fixed Training Rooms for Computer-Based Training
  • A variety of different sized Break-Out Rooms
  • Meeting Place for informal conversation and remote work
  • Built on raised floor to support flexibility

Owner: The Hartford
Type: Training Center
Location: Windsor, CT
Area: 12,000 Square Feet
Completion: 2009

Project Description:

The Hartford consolidated five leased locations north of Hartford, Connecticut into one 457,000 square foot building that is known as the Windsor Campus.  This consolidation effort included the merger of two Call Centers into one large Call Center.  One of several elements of the Call Center operation that was greatly improved as part of this project was the training function.  This new Training Center includes 6 Training Rooms in a variety of sizes to serve different functions.  Some of the rooms are very flexible in their function, and others are dedicated to computer-based training.  In addition to the more formal training rooms there are 3 different sized Breakout Rooms as well as a “Meeting Place” for conversation or catching up on email between classes.  All of the rooms include sophisticated AV technology to enhance collaboration with team members who are both on-site and off-site.  A number of spaces were created to foster various degrees of informal collaboration.  The location and character of the Breakout Rooms and the Meeting Place provides a more casual environment for informal conversation.